How to Handle Objections in MLM?
Objection means your prospect is listening!
Objections as Hurdles
Prospects have doubts, and it is normal. If not clarified, it will serve as a hurdle.
Effective objection handling is like helping your prospects get pass thru the hurdle.
The better you are at handling objections and the better you are at teaching your downlines how to overcome objections, the faster your organization will grow.
It is imperative that you are equipped in order to handle the objection gracefully without tension.
Welcome Objections, It's Normal!
Handling or overcoming objections is one of the most important skills that you need to master here in network marketing.
When people have objections, welcome them and handle them professionally. When they object, that means they are listening. If they don't have any objections, it may mean they are not interested.
Usually when they don't object and don't join, maybe they just want to get rid of you. Let go, find your next prospect. SW4, NEXT!
3 Types of Prospects
There are 3 types of Prospects in Network Marketing:
- Informed
- Uninformed
- Misinformed
Most people fall in the 3rd type.
They are skeptical to network marketing because they have the wrong information. It is your job to educate them and feed them with the right information.
They may have bad experiences or have heard bad experiences from other people who failed in network marketing.
The problem is that they consult the wrong people. They consult people who did not make it in network marketing.
Objection is an Opportunity
Always remember that an objection is an opportunity to give better discussion.
These objections mostly are not directly to the business opportunity you offer them but it is about them.
Be professional in handling objections. Do not be defensive. Do not argue.
The only way to master handling objections is to encounter many objections.
Objection Classification
Objections are DOUBTS that must be clarified. If not clarified, your prospects will never sign up or join you.
These DOUBTS are classified into four (4):
- COMPANY
- PRODUCT
- INDUSTRY
- SELF
These are company-related objections.
Example:
- Is it a stable company?
- Is it legal company?
- Will the company disappear?
These are objections related to products.
Example:
- The products are expensive?
- Is is safe and effective?
- Will it work?
These are objections related to the Network Marketing Profession.
Example:
- It is pyramiding.
- Only the TOP makes the most money.
- It is for cheap people.
- It is for people who can not find a job.
Most objections fall into this category.
Example:
- I do not have time.
- It is not my line.
- I am not a salesman.
- I am not like you.
- I do not have more friends.
- I am not good at it.
- I need to talk to my wife.
- I don't know how to talk to people.
If these are also your objections, FIND WAYS to CLEAR your DOUBTS.
If you are not able to answer and clear these yourself, you will have a hard-time succeeding in MLM!
Resolve these internal objections either by yourself or with the help of your trusted upline.
Develop your BELIEFS on the company, product, industry and most-importantly, yourself.
Handling Objection Scripts that Works
That's exactly what I thought when I get started. May I know how do you define Pyramiding?
You know, only the Top makes the money.I see. I also thought so. That is why I am skeptical with this business also few months back. I thought only the Top makes the most money. But I was surprised when I attended an online event. There was this person who earned more than the people on top of him. Here, let me show you how you can earn more than the person on top of you...
Yeah, me too. When I got started, I also thought I don't have time because you know I worked over time. Plus I have family. Oh, may I know how much time do you think you need to do this?
Oh I don't know. Maybe 4 hours per day?Yeah, I understand what you mean. When I started, I just spent few minutes per day to schedule presentations. I meet them in person or via zoom and I asked my sponsor to do the presentation. I just listened while learning. When my team grew, I spent more time because I am building a legacy for my kids...
Be Emotionally-Bulletproof
All successful MLM leaders and any other entrepreneurs have encountered objections and rejections.
You need to know that our business is about people business. You will be facing and meeting people. First, your family and friends, then the other new people you meet. Even for those people close to you, you may experience some objections and a bit of rejection.
However, you need to understand that it is part of the business.
What you can do is to try to learn how to separate control your emotions when you are rejected.
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